UNPAID ERROR

https://www.dacm-logiciels.fr/tracewin
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ChinaZhaoliangchao
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UNPAID ERROR

Post by ChinaZhaoliangchao »

Dear Didier,

When I update the tracewin and reopen it today, an error shows "UNPAID".
But I have bought this in 2021-10, and it should be a two-years license.
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ChinaZhaoliangchao
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Posts: 10
Joined: Sun 24 Oct 2021 06:25
Country:
China (cn)
China

Re: UNPAID ERROR

Post by ChinaZhaoliangchao »

Really sorry to make this mistake!
I have checked the payment information. It is in failure and I was not informed on time.
I am trying to solve this problem right now.
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FranceDidier
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Re: UNPAID ERROR

Post by FranceDidier »

Dear Zhao,

I am very sorry about this situation but the payment is over a year and a half overdue and I sent the invoice back to you in February this year to alert you to the problem, but no response from you.

Regards,

Didier
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